How long will it take to receive my order?
In order to keep the delivered cost of your scooter as affordable as possible, we accumulate individual orders to pallet size (at least) and ship in bulk by container. While we will do everything we can to deliver your Mibo as quickly as possible, the amount of time between taking your order and receiving a Mibo on your doorstep could vary between 4-12 weeks. We will keep you diligently informed throughout the process.
How do I contact customer service?
If you have questions, need spare parts or just want to share the love of your Mibo, please send us an email at email@example.com and we'll respond as quickly as possible.
What are the terms of Mibo's warranty?
Mibo Scooters frames are warrantied for five (5) years for frame defects.
If there are other problems with you Mibo, we will do out best to make things right. Just send us a message at firstname.lastname@example.org and we'll respond as quickly as possible.
What if I am interested in selling Mibo Scooters in my local store?
If you are located in the USA and are interested in selling Mibo Scooters, please send us an email at email@example.com and include your store location, contact details and a website url if available and we'll be in touch to discuss. Thanks in advance for your interest!
Important Note: Mibo Scooters is a small business that hand-crafts each scooter. Moreover, Mibo and its distribution partners are committed to preserving the quality and integrity of the product which we believe is best achieved through calculated growth. However, Mibo Scooters is growing so let us know your plans and goals so we can explore how to achieve these together!